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Thursday, February 21, 2013

Operations Management

Operations Management: Kudler Fine Foods
Retailers are aware and ensure that the growth of gourmet foods is the result of interest in healthier food consumption. The entirely Foods Market, a leading Texas based retail merchant in the natural food division, released its take study, which stated that close two-thirds of Americans have tried native foods and beverages in 2005, an make up from the 54 % of consumers who said they sampled those foods in both the 2003 and 2004 surveys; 10% of Americans consumed organic foods some(prenominal) times per week, which is an increase from 7% last year, according to the 2005 Whole Foods Market Organic Trend Tracker (Progressive Grocer, 2007). Kudler Fine Foods plan to increase customer loyalty by adding high margin function and providing more efficient operations. The company plans to start contracting with topical anaesthetic organic food growers, which bequeath call for key generate chain and operations management changes. In this selection, the current processes at Kudler Fine Foods will be examined as well as the changes the company will affect to make if they are to be successful with this new plan. Quality control tools and performance standards will be discussed and need to be put in stern to ensure the effectiveness of the operation.

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A process is defined as any part of an organization that takes inputs and transforms them into outputs that are hoped of or a greater value to the organization than the original inputs (Chase 2006). If Kudler is going to be successful in their approach of using local growers for their organic foods product line, Kudler will have to make some strategical changes within the company. First, the process that they use to make purchases will need to change or be improved. Currently, the purchasing of the inventory is uninvolved between the three stores and each individual store handles its own purchasing. The department manager of each store determines when and how and who the store purchases...

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