1. Introduction
Employment relationship is a new term that broadens the study of industrial relationships, referring to the formal and informal interrelationships between managers and workers. As shown by symbol 1, there ar different perspectives involved, which will inherently grant ample scope for conflicts to arise.
The basis of the employment relationship is iodine of divergent interests; therefore conflict is inevitable at the workplace. In the process of obtaining the desired values, one party may guarantee to neutralize its oppositions. Nevertheless, there can also be real(a) amount of common interests, which can be turned to reciprocal advantage.
2. Â Â Â Â Â Â Â Â Communication
Communication is a two-way process allowing for a mutual reciprocation of ideas, feelings and opinions. Thus provisions should be made for upwards as well as downward communication. Communication is very substantial as it keeps employees informed about general matters affecting their work-role. It increases the reasonableness of managements actions, reduces misunderstanding arising from daily activity and improves trust between employers and employees.
Written methods are ideal as it is less liable to misinterpretation by providing detailed visible selective information. It includes newssheets, discussion documents, and leaflets in chip in packets, posters and booklets. The employees vade mecum is a particular important mean, as it contains useful information about conditions of employment, rules and procedures.
Oral methods are best for communicating about views and exchanges, which may arouse strong feelings or anxieties. Work-team briefing groups, meetings or fiber circles are very useful means.
Trade unions are regarded as an essential part of the communication process, by legitimizing managements decisions in the employees mentality. As an alternative to dealing with individual employee or set up communication systems, trade unions can be useful in issues relating to pay bargaining and grievance handling.
3. Â Â Â Â Â Â Â Â Joint decision-making
The practice in which employees manoeuver part in management decisions and it...
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